9999bat's commitments: We treat your personal information with the highest respect. Your data is never sold or transferred to third parties without your consent — that is our strict policy.

1Introduction & Scope

This Privacy Policy applies to 9999bat.onl ("9999bat", "Platform", "we") and all users of its services ("you", "user"). This document explains in detail how, why, and where your information is used when 9999bat collects it.

By using the 9999bat website, creating an account, or participating in any of our services, you are considered to have accepted this Privacy Policy. This policy is part of our Terms and Conditions Should be read together with.

Protecting your privacy is a core responsibility at 9999bat. We adhere to international data protection standards and handle your information with the utmost care.

2What types of information we collect

9999bat only collects information that is strictly necessary to provide our services. Requesting unnecessary data goes against our policy.

Information collected at registration:

  • Full name and username
  • Mobile number or email address
  • Date of birth (for age verification)
  • Password (stored in encrypted form)

Information collected during KYC verification:

  • A copy of your national ID or passport
  • A photo or selfie (for identity verification)
  • Residential address

Information collected during transactions:

  • Transaction amount and date
  • Payment method type (mobile banking or bank transfer)
  • Last four digits of account number (full number is not stored)

Automatically Collected Information:

  • IP address and device type
  • Browser information and operating system
  • Platform activity logs (game history, login times)
  • Cookies and local storage data
Good to know: 9999bat will never ask for your mobile banking PIN, full bank card number, or OTP. Any such request is an attempt at fraud.

3How We Use Your Data

9999bat uses your information only for legitimate purposes. Each use has a clear reason, which is outlined below.

Use of Data Reason
Account management Managing login, identity verification, and security
Transaction Processing Processing deposits and withdrawals
Customer Support Troubleshooting & Answering Your Questions
Fraud Prevention Detecting and preventing unusual activity
Age Verification Preventing minors from accessing gaming
Legal obligations Meeting regulatory requirements
Service Improvement Improving your platform experience

9999bat may use your information to send personalized promotional offers. If you prefer not to receive such communications, you can opt out through your account settings or by contacting our support team.

4Data Sharing & Third Parties

9999bat does not sell your personal information to any third party for commercial purposes. However, your data may be shared in the following limited circumstances:

  • Payment Processors: The information required to complete a transaction is shared with the relevant payment gateway.
  • KYC verification services: Trusted third-party services are used to verify your identity securely.
  • Legal authorities: Information may be disclosed to law enforcement agencies in response to a court order or a legitimate investigation.
  • Technology Partners: Cloud and technology service providers used to operate the platform are bound by strict confidentiality agreements.
In Plain Terms: 9999bat never sells your personal information to advertisers or marketing agencies.

5Data Storage & Security

9999bat uses industry-standard security measures to keep your data protected. Our server infrastructure is hosted in international data centers and monitored 24/7.

  • SSL/TLS encryption: All data transmissions across the website and app are encrypted.
  • Password Hashing: Passwords are never stored in plain text — only a secure hash is kept.
  • Two-Factor Authentication (2FA): You can enable 2FA on your account for an added layer of security.
  • Regular Security Audits: Independent third-party experts regularly review the security of our systems.
  • Data Backup: Data is backed up regularly to prevent loss in the event of any issue.

How long we retain your data depends on its type. Even after account closure, certain data may be kept for a defined period to meet legal obligations. Transaction records are generally retained for up to 5 years.

How your data stays secure: 9999bat's security practices comply with the international PCI-DSS standard, the highest benchmark for protecting financial data.

6Cookies & Tracking Technologies

Cookies are used on the 9999bat website and app. Cookies are small files stored in your browser that help the website remember you.

Types of cookies we use:

  • Essential cookies: Required to maintain login sessions and ensure site security. Without these, the site cannot function properly.
  • Functional cookies: To remember your preferences such as language and theme.
  • Analytics Cookies: To understand which pages are being used and how often — without identifying individual users.

You can block or delete cookies at any time through your browser settings. Please note that blocking essential cookies may affect certain site functionality.

7Your Rights

As a 9999bat user, you have several important rights regarding your own data. We respect and uphold those rights.

Right to Access Right to Rectification Right to Erasure Right to Restrict Processing Right to Data Portability Right to object
  • Right to Access: You can request to know what personal information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Right to Restrict Processing: In certain cases, you may request that the processing of your data be temporarily suspended.

To exercise these rights, contact our customer service team via live chat. We will respond to your request within 30 days.

8Protection of minors' data

Strict prohibitions: 9999bat does not collect or store personal information from anyone under the age of 18.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated data.

A message to parents — please do not allow your child to use this platform, and guide them on responsible internet use.

9Privacy Policy updates

9999bat may update this Privacy Policy from time to time. Changes may be required due to legal updates, new services, or technological improvements.

For significant changes, we will notify you via a platform notification or your registered email. The date of the latest update is shown at the top of the page — please check it regularly.

Tip: Continued use of the platform after a Privacy Policy update will be considered acceptance of the revised policy.

10Contact & Complaints

Contact us with any questions, concerns, or complaints regarding this Privacy Policy. Our data protection team will respond to your message promptly.

Live Chat Support

24/7 Support Available in Bangla

Email support

[email protected]

For answers to more detailed common questions, visit our FAQ page View.

Why 9999batYour information is safe with us

International-standard protection

9999bat stores your data in compliance with PCI-DSS and international data protection standards.

Encrypted communications

All data transmissions are secured with SSL/TLS encryption, making intercepted data meaningless to any attacker.

Never Sold to Third Parties

Your data is never sold to advertisers or marketing companies — that is 9999bat's firm commitment.

You own your data

Right to view, correct, and delete — you have full control over your own data.

Regular Security Audits

Third-party experts regularly audit 9999bat's security systems.

24/7 Privacy Support

For any privacy-related questions, our support team is always ready to help.

9999bat — A Safe and Trusted Gaming Experience

We are committed to protecting your information. Join our community with complete peace of mind.

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